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HIPAA Privacy Statement

Octopus Health deeply committed to safeguarding the privacy and security of all personal information that we handle in the course of providing medical billing services. This statement outlines our practices for managing the protected health information (PHI) we receive from healthcare providers, in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Collection and Processing of Protected Health Information

Octopus Health collects and processes PHI only when required or authorized by our business associate agreements and applicable laws, including HIPAA. We adhere strictly to the HIPAA Privacy and Security Rules, implementing appropriate safeguards to ensure the security and confidentiality of the information.

Security and Compliance Measures

We maintain robust security controls to protect PHI as mandated by the HIPAA Security Rule. These measures ensure that all sensitive data remains secure during the medical billing process.

Contact Information

For any questions regarding privacy or security, please contact the HIPAA Privacy Officer listed in your healthcare provider’s or health insurance plan’s privacy notice. If you have concerns about how Octopus Health manages your personal information, you can also reach us contact@octopus.health

Effective Date: Updated as of September 1, 2024