Medical Front Office Solutions
Medical Front Office Solutions
Our front desk services offer professional support for patient interactions, including appointment scheduling and administrative tasks. We ensure that your front desk operations run smoothly, creating a positive experience for your patients from the moment they contact your practice.
What We Offer
Streamline front office operations with Octopus Health for efficient, results-driven workflows.
Insurance Eligibility Verification
We help you verify the patient’s insurance before making appointments.
Schedule Appointments
Our front office managers help providers schedule patient appointments.
Octopus Virtual Assistant
Flexible front desk support, including after-hours answering, virtual assistance, and scheduling.
Our Journey Together
Our journey together starts with Octopus managing recruitment to find the right candidate for you. We provide essential scheduling training within a week, followed by a quality check where you can review and provide feedback. Once approved, the agent is handed over, ready to support your needs. Octopus can also manage daily attendance, activities, and call monitoring, ensuring ongoing support while you stay focused on your core goals.
- Recruitment Managed: Octopus handles the hiring process to find the right candidate for you.
- Essential Training: Scheduling training is completed within a week.
- Quality Check: You review and provide feedback on the agent’s performance.
- Handover: Once approved, the agent is ready to support your needs.
- Ongoing Management (Optional): We manage attendance, activities, and calls for seamless operations.
Choose the Right Front Desk Plan for Your Needs
Plan A
- Octopus hires and tests the agent.
- Provides basic scheduling training only.
- Hands over agent to the client.
- No further involvement from Octopus.
Plan B
- Octopus hires per client needs.
- Client handles agent’s full training.
- Client manages agent’s daily tasks.
- All responsibility rests with the client.
Plan C
- Octopus hires and trains the agent.
- Manages attendance, calls, and tasks.
- Supports agent until resignation/termination.
- Client decides on agent replacement.
Seamlessly Manage Your Virtual Assistant with Performance Tracking Through Hubstaff
Octopus Health brings you Octopus virtual assistant for efficiency and transparency. With Hubstaff integration, you can easily monitor tasks, track productivity, and evaluate performance in real-time. Our solution ensures your assistant stays aligned with your practice’s goals, offering reliable support to enhance your workflow.
Patient Satisfaction with Best Front Office Management
In today’s healthcare landscape, patient satisfaction is vital to building a positive reputation for your practice. Our skilled front office management team at Octopus Health streamlines administrative tasks, enabling healthcare providers to focus on delivering exceptional patient care. By handling essential office duties, we ensure that each patient’s experience is smooth and professional, fostering a stronger patient-provider relationship and ultimately supporting better health outcomes. Let us manage the operational details so you can concentrate on what matters most quality care.
Improve Your Practice with Reliable Front Office Management
Our in-depth understanding of practice workflows enables us to streamline processes, ensuring timely claim submissions and faster cash flow. With our reliable billing and front office solutions, practices experience reduced claim denials and achieve higher claim accuracy, maximizing revenue cycle efficiency. Our proven approach helps healthcare providers boost profitability and enhance practice productivity. Connect with our experts today to discover how Octopus Health can optimize your front office operations and revenue management.
Technology Platforms
We can work with any in-house software you use.
Testimonials
Endorsed by healthcare providers for our trusted and efficient billing solutions.
F&Q Questions
Effective communication is key. Clearly explain your job requirements, company culture, and expectations. Regularly provide feedback on the candidates we present to refine the search and improve results.
Consider factors such as the agency’s reputation, industry expertise, success rate, range of services, and the quality of their candidate pool. Client testimonials and case studies can also provide valuable insights.
Yes, Healthcare staffing manages payroll and benefits for workers, handling aspects such as wages, taxes, insurance, and other benefits. This reduces the administrative burden on the employer.
Yes, we offer temp-to-perm arrangements, allowing you to hire temporary workers as permanent employees after a trial period. This helps ensure the candidate is a good fit before making a long-term commitment.